French University “Libre Universite du Samadeva” and the ENNEAGRAM Academy present educational training: Individual approach to the client.

• You want a line of grateful and, главное, regular customers?
• You want to be more than just a professional, but also a sympathetic person, understanding the needs and requirements of their clients?
• You want a decent salary and respect from your colleagues?
• You want, to be respected and appreciated, as an expert? Asked for advice and shared plans? – And behind all these desires is the knowledge of Enneagram Psychology, that is, an INDIVIDUAL approach to the client, to loved ones, to yourself - the basis for efficiency and success in your profession and life!

Why do your clients come?? You can satisfy them, Do you understand, what do they need? But we need different things: one wants attention, sympathy - and don’t give him a massage in silence!

Others want to understand, what are you doing with him - he needs to explain the massage procedure in detail, and the third doesn’t need any talking, no sympathy - it needs to be crushed and crushed!

And if you understand and give everyone that, what he needs most - the client will faithfully and faithfully wait for a new meeting with such a wonderful person, how are you! :)

Program:

1. History and Symbol of the Enneagram;
2. Conditioning, childhood scenarios;
3. Three human centers: physical, emotional, intellectual;
4. 9 enneatypes: detailed characteristics, ways of interaction;
5. INDIVIDUAL approach to the client.

Today, the Enneagram has no analogues in terms of effectiveness and ease of use among other assessment and motivation techniques. In business, the Enneagram model is successfully used by Avon Products, Boeing Corporation, The DuPont Company, General Motors, Alitalia Airlines, KLM Airlines, Kodak, Hewlett Packard, Toyota, Procter & Gamble, Reebok, Motorola, Sony, American Press Institute, Coca Cola and many other companies.

The method allows you to quickly and with a high degree of reliability determine a person’s basic motivation, which guides him on a subconscious level.

Thanks to this you will know, which client needs clear information, Which client should definitely be given time to make a decision?, who needs to quickly highlight all the options, and make comparisons with analogues. Who should you call regularly?, congratulate you on the holidays, and which clients should only be informed via SMS newsletters?.

Through understanding the hidden purchasing motivation of each client (and it’s very different for everyone, despite choosing the same product or service), You can increase sales, expand customer base, and, the most important, build long-term relationships with regular customers. You will learn, how to avoid it is known to everyone in management “leaky bucket effect”, when there are a lot of first orders and purchases, and there are few regular service renewals and dedicated and loyal customers.

Lively playing style, practical exercises, excerpts from Soviet films, joint discussion, movement, dancing turns training into an exciting process of learning about yourself and others!

Presenter: Nadezhda Proshutinskaya, бизнес-тренер, social pedagogue-psychologist, wellbeing coach, Lecturer at the French Samadeva University on Enneagram psychology.
Founder and head of the Russian Enneagram Academy, http project leader://4chelovek.ru

Cost of the workshop 13-14 June 4500 Rub.

Address: Saint Petersburg, Street. Pushkinskaya, d.11, office 47
Phone numbers for inquiries: 8-921-373-07-13 and 8-911-129-33-98 from 11-00 before 20-00

There is an opportunity to take a seminar by day, cost of one day 2500 Rub.

Upon completion of the two-day course, a diploma from the Enneagram Academy is issued.

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